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GETTING RESULTS No level of motivation or coercion can make a winner out of a sales representative who lacks the skills to sell. High level, long-term results are only possible when the representative's performance is sufficient to impact the customer's buying decisions.
SALES APPROACH Fairmont's sales skills delivery system prepares the sales staff for a needs-based sales approach that leads to:
The product-push sales approach of the past is costly as bankers push products that customers don't want, don't need, and can't use. Quality service deteriorates and more business leaves by the back door than enters the front door.
OUR SKILLS DELIVERY SYSTEM IS SUPPORTED BY · Fairmont's CEO - with a behavioral science doctorate and over 30 years' experience assisting financial institutions in developing their sales cultures. · Fairmont's Staff - former bankers who have experienced sales development challenges, and enjoyed the rewards of successful sales efforts. Please visit our partner
Harland Financial Solutions supplies software and services to thousands of financial institutions of all sizes, offering its solutions in both an in-house and service bureau environment. Our partnership enables Harland Financial Solutions CRM (Touché and Encore!) software clients to maximize the return on their CRM initiative. Fairmont's sequential plan for developing employee attitudes, knowledge, and skills ensures that they have the ability to capitalize on CRM capabilities in customer service and sales situations. Fairmont's customized training and coaching programs integrate Harland Financial Solutions technology tools with a proven customer service and sales approach. |
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Corporate
Headquarters: PO Box 800, Frederick, PA 19435-0800 |
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